Went by today with my daughter to exchange my Pandora ring for a different size. She had the receipt and was told that we could Exchange the ring size “at ANY JEWELER who sells Pandora”.
I picked out my engagement ring here! They have a much larger and prettier selection than anywhere else I have been. There diamonds are beautiful. I was looking for something much more different than your typical engagement ring. They didn't make me feel like it was an odd request to get a diamond band rather than a "engagement ring". I will probably be getting my wedding bands here too. I loved the warranty plan they have... one time fee, a twice a year "check up" to keep the warranty active. I get free cleanings whenever, free size changes, and a free re-dipping of the gold whenever my ring gets worn. If I lose a diamond.. they replace it! The fee was around $150 I believe. So worth it. Also the staff does not make you feel rushed. Try on and look at as many rings as you like. Many places have made me feel uncomfortable requesting to see several rings and taking my time. Not here!
BEWARE SALES TACTICS AND FINANCING: I recently bought an engagement ring from the Jared Asheville location beside the mall in Asheville. Customer service was smooth and they made everything seem like no big deal. They ran my credit and then offered me a 36-months no interest payment plan which turned out to be a total scam! On the first bill I was charged over $34 in interest. When I called the store, all they could do was put me on a long hold and then give me a 1-800 number to call. The lady at the 1-800 location told me that their 36-month option in fact comes with a 14.99% interest rate and apologized that I was lied to. Her only reconciliation was to move me to a 1 year interest free payment plan with a much higher payment obviously. Very upset with the fact that such a large company will lie their way into one of the most major purchases of your life. BUYERS BEWARE!
Now I work in marketing for a prominent Commercial RE Company and helping the customer, simply being curtious & respectful could turn into a larger, different sale. This manager wasn’t the least bit interested in our business.
We typically buy Pandora from Jared’s. My daughter had her $7,000+ engagement ring sized by Jared’s. We were going to look at wedding bands today .. we didn’t get that far. We won’t be back.
Always professional and extremely nice.
No wonder your store is empty. Be ashamed.
The store was EMPTY of customers. We produced the receipt, told them what my daughter was told. One lady took the receipt to the manager who barely even looked at it before Snarling her nose up at us and told us to go to Pandora at the outlet mall. My daughter “did not buy this ring in an outlet store, it was purchased from a jeweler”, which we stated to the manager. Again, she snarled her nose up like we shouldn’t be in her store and told us to take the ring to the outlet mall with no explanation as to why we should do that.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Asheville, North Carolina. Jared The Galleria Of Jewelry is located at 4 S Tunnel Rd, Asheville, NC 28805, USA.
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