Currently my review is not very good. I've been trying to view a house for nearly two weeks now and have been unable to due to conflicting information from alpha on when the tenant is moving out, telling me to contact her, etc. Now I'm in the same boat as all the other people interested in the house, despite my attempts to view and apply for the house for nearly two weeks. I just called to see if there was anything I could do and was met with a very rude attitude from a very bitter sounding woman. So far they have been extremely disorganized, not helpful at all, and downright unfair. I may not even pursue the house further if this kind of thing is normal for their company.
As the CEO of a $100,000,000in sales/year food company, I have been exposed to highly professional and successful companies as well as companies that survive in spite of lack of leadership and management ability. In working with Alpha Real Estate to manage rental property, I quickly realized that once Alpha took over the management responsibility, I didn't have to follow up in order to know that things were running smoothly. Renter qualification processes resulted in excellent renters who cared for the properties and paid on schedule. Maintenance of property was well taken care of and all matters where handled promptly. I never had to call to inquire about an issue, Alpha was always first to inform me of any change in status or need for repair. I really have never worked with a company that is more professional and results oriented and would recommend Kimberly Evans and her staff to anyone without hesitation.
THIS management company scams and preys on its rental customers. I have been a renter multiple times but never been scammed upon moving out of a property the way this company scammed me. They refuse to walk through the properties as the tenant is vacating and they use this tactic to make false claims against the tenenat to back up the keeping of the security deposit. They have contractors fudge cleaning reports and label them as “restorative cleaning” to serve as “proof” that the properties are damaged beyond be normal wear and tear of the tenants. They then keep the security deposits and use the funds to get the properties ready for the next tenant. They do not pay for their own wear and tear and criminally use false statements and documents to take advantage of good tenants and keep the money they are due upon vacating the properties. They have other tactics they use to bully tenants and they use them to threaten and take funds from them like late fees for rents paid on time. DO NOT RENT FROM THIS COMPANY; THEY ARE UNETHICAL AND ENGAGE IN CRIMINAL PRACTICES WITHIN THEIR RENTAL BUSINESS. Be aware of these practices and hire an attorney if they use any of these unethical and illegal practices. Keeping security deposits and fabricating reasons for it is fraud and highly illegal. This is my personal experience with them and I have had the advice of an attorney and have all documented proof of their malfeasance.
Alpha Real Estate is a US Real Estate Agency based in Asheville, North Carolina. Alpha Real Estate is located at 65 Charlotte St, Asheville, NC 28801, USA.
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