I had to give at least one star to post a review. But no stars are deserved. I was just informed by my friend, that she and her sister visited Kohl's about a month ago. They were there to both shop and inquire as to whether or not Kohl's was hiring. My friend walked in and passed by a full length mirror. As she did, she realized that she had two different earrings on, not matching, and simply took them off and handed them to her sister to put in her purse. Not long after that, the "Loss Prevention Officer" approached them along with a police officer that he had called to the store, and they both proceeded to harass my friend and her sister, accusing them of stealing! They went so far as to say they had them on camera stealing, and threatened them with jail! My friend completely dumped everything in her purse, her sister wasn't carrying a purse or bag or anything, and asked to see the video. When the video was played, it clearly showed them walking into the store, her removing earrings from her ears and handing them to her sister to put in the purse (her sister was holding the purse at the time), BEFORE they even started shopping. With the viewing of the video, the police officer then realized that a terrible mistake had been made. My friend informed the Police Officer and the "Loss Prevention Officer" that she was leaving. The Police Officer was kind enough to meet her and her sister outside and apologize to them for the misunderstanding. (Kudos to APD for having a decent officer!) There was, however, NO apology from the "Loss Prevention Officer", or the manager/manager on duty that day! Kohl's should be ashamed of this reckless behavior, and the "Loss Prevention Officer" should be reprimanded if not released! It is completely unacceptable for anyone to be treated as my friend and her sister were, for absolutely NO reason at all!! There should be an apology and compensation to my friend and her sister, as well as an apology to the public. This should be accompanied with the measures that were taken to remedy this from continuing to happen and reassurances to the public that Kohl's will not tolerate nor continue to allow this kind of behavior from any of their associates or affiliates. I would have included the specific names of both the "Loss Prevention Officer" and the Police Officer, but my friend no longer remembered any names. Kohl's knows!
Love this store. Great deals, easy to find everything and always great bargains. Plus I get money back for shopping there!
Every time i go to Kohls i am treated like a theft. On this occasion I was followed around the store by one employee ,which got pretty irritating. So I asked the employee for help thinking that would help ease his mind. He actually helped me find what I was looking for in that department. Once I started looking in another department he began to follow me again.I then seen him get on his secret service mic.....and all of a sudden I have 2 employees following me. Once I informed them that I work hard for a living and that i have cash and a Kohls card, they left me alone with a look of shame. I guess because the way that I dress or possible the color of my skin is why I was followed. Very embarrassing and hurtful, especially when you spend your hard earned money at a store that treats you like a thug or theft.
Everything was fine until check out. There two cashiers and a long line of customers, seemed like it took forever to pay and get out the door. I was considering if my purchase was worth the wait. It was poor management, not cashiers fault. Cashiers were pleasant and working well in the situation.
24 hour shopping at Kohl's?? Seems a little desperate and greedy, but I suppose if you have employees willing to work those ridiculous hours.... Couldn't find a thing here that wouldn't be available online so it was really a wasted trip for me this year. Long lines to check out, long lines to get out of the parking lot, and long lines at every red light. Go at your own risk!
Kohl S Asheville is a US Department Store based in Asheville, North Carolina. Kohl S Asheville is located at 149 Bleachery Blvd, Asheville, NC 28805, USA.
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