Were not able to check in early after calling multiple times. Lady who answered phone didn't seem to have any customer service skills. After we were finally able to go into our room we immediately smelled something extremely disgusting. The smell was so horrendous that I asked the maid who was cleaning down the hall for some odor spray. She was very nice and sprayed my room but it wasn't enough so I sprayed every single inch of the room and it still smelled bad. Cleaning lady notified management and they did nothing. I will say the beds were comfortable and room was nice overall but it would have been better if I didn't want to barf from the smell of whoever wrecked the room before us. I expect a better room when I pay more for a suite!
Very clean & comfortable. The pool was actually heated - (""most that advertise heated aren't really)... The hot tub was actually HOT - ("see previous response about pool").. Breakfast was decent. I personally like to wake my own waffle and that's not an option here. All other breakfast was on point. Close to Bilmore House. Definitely recommend!
Extremely close to downtown (2 minute drive maybe?). Nice, modern and cozy. Very friendly and helpful staff. Room seemed new or recently overhauled and it was immaculate. Full kitchen with all necessary cookware. Wife and I stayed with our 3 children (all under the age of 5) and had all we needed. No other kids there but regardless, we'll be back!
I was in town for a funeral and requested an early check-in at 11. I arrived at 9:45. My room was not ready and the desk clerk suggested my family enjoy breakfast while they prepared it. During breakfast we were told the room we booked was still not available. We were upgraded to an available suite at no additional costs. The breakfast was much better than your typical hotel breakfast. The light dinner and drinks were wonderful. The hotel is clean and decorated beautifully for Christmas.
We stayed there 9/3/17 to 9/6/17. This hotel is well worth the money!! The suites are extremely well appointed. High end all the way. Although it is quite cold in the hallways. The staff is so friendly. The food is very good. The lobby is very inviting and cozy!! I would highly recommend this hotel!!! We will absolutely visit this property again.
Homewood Suites By Hilton Asheville Tunnel Road is a US Lodging based in Asheville, North Carolina. Homewood Suites By Hilton Asheville Tunnel Road is located at 88 Tunnel Rd, Asheville, NC 28805, USA.
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