Very nice rooms. Spacious. Fast friendly check in.
Decent stay. Bed was comfy, but the sheets were stained in two different places, and had a piece of hair on it. The bathroom had a stuffy smell, and the tub was not cleaned well. Light breakfast snacks on the way out were a nice touch.
This place is horrible the floor is sticky there's burnt holes in the sheets and the covers and all over the cabinet's I found dirty rags in the bathroom garbage can. So do not stay here this place is horrible we will never be back.
I do not recommend this hotel to anyone, the room I reserved was deplorable. I would not let my dog stay in any of hotels. When I was checking the pillows, I removed the pillow case and old blood was on the pillow. When I pulled the sheets back it was old urine stains and the room had bugs.When I told the hotel front desk that I think bugs are in the room, the custodian came to my room and used the flashlight from his phone to inspect the room and left. But later I told the supervisor she suggested I change rooms because the room is a issue and I should have been offered another room with all of the signs she observed. Do yourself a favor and don't stay here. I will never stay at any Extended Stay location, this was a bad experience. On a bright side I was able to get a full refund for my company, I really hate I had to experience it but hopefully no one else will have to experience these conditions.
My boyfriend and I have stayed here twice because it's cheap and near downtown. The first time our room smelled of smoke so bad but the front desk didn't believe us I brought a pillow down to let them sniff it and that's when they finally decided to clean our room. Mind you cleaning the room only meant changing the covers. We had to keep the window open the entire time we were there. This time there's a party going all night in the hallway and the room next to us. The front desk would do nothing about it and was very rude when we complained. They told us they could do nothing and to call the cops.
Good location. Nothing fancy but the room was clean. The mini-suite with microwave, refrigerator and stove is helpful. 'Free breakfast' consists of packets of oatmeal and hot water. Bring your own breakfast and you'll be set.
Extended Stay America Asheville Tunnel Rd is a US Lodging based in Asheville, North Carolina. Extended Stay America Asheville Tunnel Rd is located at 6 Kenilworth Knolls, Asheville, NC 28805, USA.
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