The overall facility was pleasant, however the rooms left a bit to be desired. The bathrooms were especially small and the overall decor needs some maintenance and refreshing. Should you be staying during the winter months, I recommend being on the property by sundown. The grounds crew has difficulty ensuring the entrances are properly salted to prevent black ice. Unless you have experience driving on hills and have the appropriate vehicle, you will be risking your safety by attempting to get to the hotel.
The Crowne Plaza Resort is an annual destination for myself and about $1500 other dancers for a week at the end of every year, when they host the biggest Swing Dancing camp in the southeast, Lindy Focus. This event is one of a kind, and the Crowne Plaza stands to for toe with the uniqueness and splendor that this event holds in so many of our hearts. I have never had a disappointing experience while staying at the Crowne Plaza. The rooms are spacious, with comfortable beds, excellent heating/AC, and a roomy bath/shower. The front desk attendees are consistently accommodating, very friendly and go out of their way to assist with an extreme variety of requests. Every year I look forward to attending my event, and a not insignificant factor in that is the wonderful hotel we all get to stay in.
We stayed here on a Tuesday night after spending the day at Biltmore. We had our Boxer dog with us. They were very accommodating! We were able to get dinner and breakfast room service from their restaurant, very convenient, reasonably priced, and good! We stayed in a queen room which has a small couch, chair and tables. The hotel lobby is beautiful and the staff was very friendly. We will stay again!
I was told I wouldn’t be charged until checkout. They have charged my card three separate times so far and can’t refund the money for days. I requested a room on the top floor but was placed on the second floor, now they are moving us to the first floor. No one will take accountability here. I’d switch to another place but I’ve already paid for this one and can’t checkout until Sunday.
Conference only: I did not stay in a room, but attended a three day conference. Very clean conference area. The food was great! (Steak was competitive with any steakhouse I've been to). Very good breakfast and snacks throughout this day. Very nice restrooms as well.
Crowne Plaza Resort Asheville is a US Lodging based in Asheville, North Carolina. Crowne Plaza Resort Asheville is located at 1 Resort Dr, Asheville, NC 28806, USA.
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