Mike Taylor (the current store manager) sucks ass through a tube!!
The sales associates are great, but again the management is horrible!
Dishonorable, returns will be dodged an a calls will not be returned. Purchase with caution
Horrible management!!
Debora and RJ are exceptional!
The management truly is inept. Mr. Rideout should not be in the position. Went in with my 83 year old mother to buy a bed that we had looked at a few days earlier. Was told by salesman that the item had gone off sale the previous day. Unwilling to even consider honoring the price the other salesperson quoted. Unresponsive customer service. Will follow up with corporate office.
Got a sofa. Pretty good dealing and quick about delivery.
WORST CUSTOMER SERVICE EVER. I only put one star because I had to. We bought a bed and dresser from them and in that same year both pieces broke. I never called about the dresser because I don't see that as that big of a deal because I am still able to use it. However, I did call about the bed as that obviously needed to be fixed. They came and exchanged it but were rude about the whole process. I had specifically asked them to come within a certain time range because I have a job too and can't wait around the whole day until they show up. They could never make it within the time I needed so instead of them trying to accommodate me, I had to accommodate them. Then within less than a year it broke again. Now they refuse to fix it because it's after the year warranty. I understand not fixing it for free because it's after a year, so I asked how much it would cost to fix it. I was then told by the manager that he wasn't even going to look up how much it is because he won't be fixing it since it's after the year. So basically, in order to sleep in a bed that isn't broken I have to buy a whole new one. WE WILL ABSOLUTELY NEVER BUY FROM THESE PEOPLE AGAIN.
Badcock Home Furniture More is a US Furniture Store based in Asheville, North Carolina. Badcock Home Furniture More is located at 800 Fairview Rd, Asheville, NC 28803, USA.
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