We felt very taken care of when we arrived for the 11:00 we bought, and the first driver said he had no more seats since it was a hop on hop off. The coordinators at the Visitor Center accommodated us by bringing another bus out and suddenly the new bus was half full! Or driver Walt was very good. Humorous and well spoken, and though I'd lived in Asheville sixteen years, the route he took was perfect. I like that they take you to River Arts district. I also liked how candid he was, asking people in a funny way not to talk over him, because others paid money to ride. It's an excellent deal because it's fully narrated, and you get to hop on for two more days.
The first day was great! Today, 2nd, a full bus went by saying that another bus would be right behind. An hour later, another bus came by but she said she couldn't pick up anyone. So, I called the number but there's nobody there to answer the phone. Not a great way to run a business. Ended up calling Uber, and had a great driver who was prompt and courteous. I'll be calling for a refund, or discount, as their advertisement does state satisfaction guaranteed... We shall see if they return my call and make this right.
All three of our drivers/tour guide were very informative and knowledgeable. Steve was our first guide and it was obvious that he enjoyed his job. Ted was truly entertaining. I would give all three a high 10!!
On December 21st our tour guide was Matt, a native of the area gave us a very informative tour adding a few unknown facts in a humorous way. Good driver and entertainer making it a memorable event. Any questions we had, he knew the answers.
Had a great time on our trolley tour in Asheville. The trolley was a great way to see the city. Not only did the guide do a fantastic job of telling the story of Asheville, the trolley was an easy way to get around the town. The 2-day hop on/hop off ticket allowed us to see what Asheville had to offer without the hassle of navigating the city and finding parking. We have used Gray Line Tours in other cities and the Asheville Trolley Tour lived up to the high expectations we had from our past experiences in other cities.
Gray Line Trolley Tours Of Asheville is a US Travel Agency based in Asheville, North Carolina. Gray Line Trolley Tours Of Asheville is located at 36 Montford Ave, Asheville, NC 28801, USA.
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