In addition, one of the members of our group had rented the James Loft. When it came time to pay the balance she didn’t hear from AVL and couldn’t get any information from them regarding the deposit she had made.She found out that the owner of the James Loft had fired AVL in the interim and was able to get her deposit transferred to the owner only after personally contacting her.
Very frustrating experience with AVL trying to book one of their properties. Went through a week of screening only for them to rent to another group. They need to implement better client practices or allow you to place holds on properties to avoid wasting your time.
Unresponsive and unprofessional! My group rented 4 lofts in the S & W Building on Patton Avenue downtown Ashville through AVL. Parking was originally included. However, the city of Ashville changed the rules regarding renters using parking permits prior to our stay.
Could not have felt more pampered. We loved loved loved The Barn at Fox Hollow. The owner's taste & eye for detail will blow you away. The detailed care they take of their property is evident in every way. We will absolutely be back!
Which is what we did……..3 times so far over the past month. The staff of AVL has not even acknowledged our request.
An excellent experience... Ron and Beth took care of us like royalty! They were quick to answer our questions, and even fixed the fridge when it broke at 3am! We will book again with AVL.
We were given a written statement by AVL saying that the owner would reimbursed reimburse our parking costs. All we had to do is keep our receipts and turn them into AVL.
This company is unprofessional , unresponsive and unethical. We are continuing to chase down our parking reimbursement.
Avl Luxury Vacation Rentals is a US Travel Agency based in Asheville, North Carolina. Avl Luxury Vacation Rentals is located at 47 Patton Ave, Asheville, NC 28801, USA.
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