Past two weeks there biscuits have become uncooked and doughy . Not the worst not best.
When we walked in, my 6 yo son wasn't feeling well. He was resting in my arms at our table when he suddenly got sick to his stomach. Evelyn was WONDERFUL in helping us out. She immediately asked if we needed any food replaced, brought rags, a bag and soda water AND Sprite for my boy. She came back to check on us multiple times and was so kind and pleasant. Truly above and beyond the typical fast food experience. Even my husband, who typically doesn't pay attention to things like that mentioned how attentive and caring she was! Evelyn is a gem. Hold onto her!
Need a 3rd window to fix the order they give you... Like most McDonald's lol
#### update, Mr Ramsey had failed to return my call for the second time. Surprise. How hard is it to get an order correct in drive thru. This McDonald's has employees and management that don't care to do their jobs correctly. Liz was awful. You contact Mr Ramsey and he never returns your call. 8 out of last 10 drive thru visits they have messed up the order. How hard is it to bag food correctly? Unfortunately my kids only like McDonald's so I'm stuck going to it.
I have been here multiple times trying to let it give a good light to fast food. But every time I have gotten food from here the service has been so slow. However even the late night order are terrible. Just tonight this location told me they were closed after I was hungry from a late night shift. Closed when they are 24/7 really??? I hope this company sees this and their lazy ass employee gets fired. Seriously you have one job and I will switch you if you think hospitality is such a hard business!!!
Love the fact that they keep their lobby open 24/7 just like their drive-thru is, most 24hr fast food places tend to close their lobby for a few hours in the middle of the night, so glad this one don’t & I wish more of the other 24hr places kept their lobby open 24/7 too. Always had great service and most the time it’s quick.
Have to make sure you ask for fresh Fry's an fresh burgers or get cold old food.
#update, Mr Ramsey did contact me and listened to my concerns. If service starts to get better after speaking with him I'll change my review.
Mcdonald S is a US Cafe based in Asheville, North Carolina. Mcdonald S is located at 401 Smokey Park Highway, Asheville, NC 28806, USA.
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