Had my first Shoji experience today, and I definitely left there a loyal costumer. I did the 1 hour hot tub soak (which is actually $42, not $100 as another review had stated). I was greeted by a really friendly staff member immediately when I walked in. She was very helpful and made me feel right at home. The shower beforehand was very cozy and the bath products were divine. I absolutely loved the private hot tub setting. I had one of the lower tubs, which is accessed via a very short trail. I love LOVE the natural, wooded setting. The hut tub houses are incredible and very private. I left feeling very relaxed and happy. I just wish I could remember the name of the staff person who assisted me today, because she was very kind and professional.
My friends and I booked a room at Shoji spa & lodge this summer while we were on our trip. To be honest we were nervous about how the place was going to be and all but when we got there we were well taken care of. We were driving from the myrtle beach so we were an hour late for our spa appointment but the owner was understanding about it and she changed our appointment without hesitation. When we got there the guy that was working at the front desk was very friendly and welcoming. We absolutely fell in love with the place. our rooms were clean and organized also, we had everything we needed in the kitchen. The place was just absolutely beautiful and peaceful. We ended up extending a day and loved it. I rarely write review but this place seriously deserves it. I was very very pleased with how friendly they were and how nicely they took care of us.
Beautiful setting. The hot tub are private and serene. The massage was one of the best I've experienced. We didn't stay overnight but really enjoyed our 3-4 hours of pampering!
It's too bad this place can't get their payment system in order. My first visit was a gift and included a special 2 hour tub time for local residents. It took them having to call the gift giver before they would honor the package. I had to wait as they finally agreed to what they sold us. Then my fiance was charged twice and had to get the charge removed from his credit card. Another hassle. My second visit less than a year later... The place was packed with so many people that it was anything but relaxing. They were so overbooked I had to stand in line for the showers, the hot tub, and the massage. It felt more like an airport than a spa. When I went to check out, no one was at the front desk. Again I waited and waited and finally left since it was a gift again and I assumed it was paid for. The next day there is a voicemail accusing me of walking out on the bill! Like anyone is going to walk out on a $200 spa package!?! I call and a rude woman says she has a credit card on file (yeah you do!) And she will charge it... I give up on this place. I wanted to love it, but they just lost a customer.
A few of the most wonderful moments of my life, thus far, were spent at Shoji. If you've got the time, it is absolutely worth relaxing in the loft for a night or two. I guarantee you will love this experience.
Shoji Spa Lodge is a US Spa based in Asheville, North Carolina. Shoji Spa Lodge is located at 96 Avondale Heights Rd, Asheville, NC 28803, USA.
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