My interactions started friendly and professional with this business. I ordered almost $1500 of alcohol from them for a wedding. I met all their deadlines both with my order and financially. Three days before the wedding, I was called and told one of my kegs was not available and I had to pick another one in 5 minutes to meet a deadline. I picked another beer I liked less but was still somewhat familiar with. The day before the wedding, I was emailed again and told that my second beer choice was not available so Asheville Beverage just picked a beer for me, one I was completely unfamiliar with. When I asked for compensation in the form of some money back for this complete last minute change and inconvenience, I was told that Asheville Beverage policy was "beer and prices are subject to change." When Asheville Beverage delivered the alcohol the next day, they were an hour and a half late!! Lastly, the beer they choose was not tasty at all. At a wedding of 200 people, the keg was almost full the next day. This is completely unprofessional business practice. Myself nor the 200 guest in and around Asheville will be ordering from this company again. There are plenty of other options! Choose another!
The team at Asheville Beverage were amazing. I contacted 3 area beer distributors searching for specific varieties of German & English beers (kegs & bottles), and Asheville Beverage were both the most responsive & located the widest variety of options.
All email communications were timely, the payment process was simple, and the team was incredibly flexible regarding equipment pick-up & drop-off. On top of everything, we felt that they really cared about our event & the quality of service / products they provided.
Excellent prices and amazing customer service, from start to finish. Delivery is prompt, communication is easy. Great for parties, events, and weddings. I've used their services for a few smaller get togethers as well. On one occasion they even delivered a case of a specific style of wine I like right to my house!
No sign and impossible to find. It's in the basement of the building. Look for the green door.
I couldn't recommend Asheville Beverage more highly.
I was very pleased with AVL Bev! From start to finish things couldn’t have gone smoother. Their website was easy to navigate, great selection of kegs, e-mail communication was prompt, I was provided with the invoice and all the information I needed before I submitted payment. Day of pick-up was easy—Julie was very accommodating with providing the keg at whatever time I was available. I even had the option of renting an insulated keg cooler on wheels—which was a great accessory to have on hand! AVL Bev doesn’t have a store-front and it’s tucked behind Homewood, which I thought might make things difficult for pick-up and drop-off and finding their location, but they have a great system in place and I didn’t have any issues with finding them as Julie gave great directions. Very accommodating, I will shop here again for my keg needs!
Asheville Beverage Event Keg Orders is a US Liquor Store based in Asheville, North Carolina. Asheville Beverage Event Keg Orders is located at 19 Zillicoa St, Asheville, NC 28801, USA.
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