Good selection of gear and apparel. Overpriced in comparison to local shops such as diamond brand and mast general store.
Jack of all trades master of none sort of place. If you need bike parts or gear go to a bike shop. If you need kayaking gear go to a kayak outfitter etc.
Friendly, knowledgeable, helpful staff, constantly wandering the floor. Little signs in specific product groups show a staff members favorite, and why. Great experience!
All the REI stores are great but the Asheville store is phenomenal. This is due to the fantastic customer service from everyone I encountered. A special thanks to Chris, who helped my wife and I immensely. He set up backpacking tents so we could see the size and layout differences,showed my wife how to use sleeping pads and was as friendly as could be. What a great experience. I will gladly drive 100 miles to go to this store versus 20 miles to go to one closer to the house. 8/10- Went back today to purchase a tent. A big thanks to Claude. Another very helpful staff member.
They push to make you a member at Checkout, I hear good things from others about this, it may balance out the upfront cost.
Absolutely loved this place... I had never been in the store..and I know nothing about hiking or hiking shoes.. BUT Baylor helped me find the perfect pair of boots not made in China and the perfect socks.. now I am ready for Alaska... Will definitely be shopping here more!!!!!
Bree is an amazing manager! Thoughtful and caring. Thank you for your help -- great customer service.
Rei is a US Bicycle Store based in Asheville, North Carolina. Rei is located at 31 Schenck Pkwy, Asheville, NC 28803, USA.
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